Delivery & Returns Information
We will endeavour to deliver your goods within 2 working days. However, please allow 7 working days from receipt of your order. Goods are dispatched via First Class standard post.
A delivery charge for UK mainland is £2.50. Delivery is FREE OF CHARGE if you spend £50.00 or more* for UK mainland delivery only.
Europe and International
We can deliver items by courier to arrive with you within 5 working days. However, please allow up to 10 working days from receipt of your order. Delivery charges for Europe are £5.00. International delivery charges are £10.00.
Gift wrapping service
We can gift wrap your gifts, using luxurious gift wrap paper, finished with a beautiful white ribbon. In addition, we can also include a handwritten gift card. Simply type in your gift card message in the ‘Comments’ box at the ‘Checkout’ section. The cost of this service is £2.00.
If you are not entirely happy with your purchase, we offer a no-quibble returns service. The returns service is only applicable if items are returned within 14 days of purchase. The items must be unused and in their original packaging. We recommend that you return your items using Royal Mail recorded or special delivery.
If your goods are damaged or faulty, please return them to us immediately and we will refund your money and pay for the postage charge that you have incurred
Please e-mail us at firstname.lastname@example.org to let us know that you are returning any items so that we can look out for the items and process your refund.